What Is a Managed Security Service?

Managed security services (MSS) are a broad range of cybersecurity assistance and services, such as managing and monitoring intrusion detectors and firewalls, performing penetration and vulnerabilities assessments and audits, overseeing the management of patches and upgrades, and aiding in the creation of protocols and rules to reduce the possibility of data leak. MSS providers also offer cybersecurity expertise and assistance with regulatory compliance requirements like HIPAA, PCI DSS, SOX, GLBA, and ISO.

Premium MSS solutions include technologies such as security information and events management (SIEM) cloud access security broker and container security. Many of the best MSSPs have 24/7 monitoring from their security operations centers as well as threat intelligence to improve the threat’s context, as well as proactive hunts.

MSS may also help their clients prioritize vulnerabilities and understand the impact on business operations like availability and performance. This helps them to avoid costly cyberattacks, and improve their overall cybersecurity performance.

A majority of the top MSSPs offer a range of managed IT services like remote assistance, network monitoring and security policies development. They typically provide one central dashboard to provide greater visibility into all of their client’s devices and applications. Additionally, they can provide change management services and backup and recovery solutions to safeguard data in event of an incident. They can also assist with security and governance of data through tools such as encryption and data loss prevention.

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