Virtual data rooms can be used to store and distribute business-critical documents in the course of due diligence and M&A. In a virtual data room it’s possible to share files with any number of users in a safe environment, without worrying about sensitive documents falling into the wrong hands. These tools are used to facilitate corporate mergers and deals however, they can also be used to share information with investors, external parties or other third parties.

The most reliable VDRs allow users to alter their permissions for viewing documents which is helpful if you need to control who has access to what information. Furthermore, they should offer a granular password protection and two-step authentication to protect your data from malicious threats. A reliable virtual dataroom will also be able to work with multiple operating systems. This is particularly important when your team uses various devices for work.

Customer support is among the most important factors to think about when selecting a VDR. Choose a vendor that offers phone, live chat and email support. Additionally, a reputable company will permit you to contact support in your own language, as this is especially helpful for clients who do not speak English.

For example, iDeals provides a number of options to get assistance with their virtual data room software, which includes live chat and phone support. The support staff of the company speak more than 10 languages and is a fantastic feature for customers who are not English-speaking. Their website is also easy to navigate, which is a bonus for those who aren’t technologically proficient and are new to VDRs.